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Frequently Asked Questions: Visiting



All video sessions are subject to monitoring and will be recorded. Behavior that is detrimental to the visitation rules will result in a loss of privileges on the system.


  1. ON-SITE and AT-HOME video visits must be scheduled in advance by the visitor from the Cidnet Website. The visitor MUST be listed as an inmate's contact to visit. Please visit their website at to set up an account and make deposits. On your customer account you can make deposits to your data balance and/or your inmate's data balance. Friends and family will need the following to link with inmates thru CIDNET: email address, valid US photo ID, date of birth, home address
  2. AT-HOME visits will be subject to a small fee and can be scheduled with a 3 hour wait period with prior site approval, and can be scheduled 7 days a week, 9:00am to 9:00pm.
  3. ON-SITE visit hours are on the hour from 9:00am to 5:00pm, Tuesday thru Friday. Visits run on the hour for 55 minutes. Each inmate is allowed two 55 minute visits per week.
  4. The duration of an ON-SITE visit is 55 minutes, the duration for an AT-HOME visit ranges from 10 minutes to 30 minutes.
  5. ALL VISITS are recorded and subject to electronic monitoring by the Hall County Jail. All ON-SITE visitors must show up at least 10 minutes prior to your scheduled visit as the visit starts on the hour and will expire (end) 5 minutes after the hour if both parties are not present and logged in.
  6. ALL VISITS: No NUDITY, provocative clothing, or tight fitting clothing will be allowed during the visit. Violators will be suspended from visitation.
  7. ON-SITE: Visitors must be properly dressed. Both adults and children must wear shoes at all times.
  8. ON-SITE visits: During a visit, the visitor is required to remain at the visitation booth. If the visitor leaves the visitation booth, then the visit will be terminated.
  9. ALL VISITS: all inmates are required to have their wristband to receive visitors. NO WRISTBAND, NO VISIT.
  10. ALL VISITORS appearing to be under the influence of alcohol or drugs, will not be permitted into the video visitation area and their visit will be cancelled.
  11. ON-SITE visits: no items may be given to the inmate by visitors. No visitor shall bring personal items into the visitation area, other than identification, vehicle key(s) and cash. Personal property other than those items listed shall be secured outside of the facility or in the provided locker.
  12. ON-SITE visitors under the age of 18 must be accompanied by a parent or legal guardian, and supervised at all times.
  13. ON-SITE visitors cannot be on Parole, Probation, Drug Court or out on bond.
  14. ALL VISITORS ON-SITE AND AT-HOME: Use of cell phones or any other electronic devices are prohibited. Violators will be suspended from visitation.
  15. ALL VISITS: Loud talking, excessive emotionalism, or any type of disruptive behavior by the inmate, adults or children will not be permitted.
  16. ON-SITE visitors: Do not damage or deface the visitation equipment. If you damage or deface the equipment, you could be prosecuted.
  17. ON-SITE VISITS: Any special visits must be approved by the Director or Corrections or his designee.
  18. Attorneys, Officers of the Court, Law Enforcement Officers, and clergy may have contact visits at any time reasonable. Clergy must have prior approval from the Programs Director. Medical, Mental Health and educational professionals may have contact visits only with approval thru the Office of the Director of Corrections.
  19. ALL VISITS: visitation may be altered or adjusted if required for the safe and secure operation of the facility. Failure to comply with visitation rules and regulations will result in termination of the visit and/or termination of future visits.
  20. ON-SITE: Visits are limited to one visitor and one child per visit.
  21. AT-HOME: Account holder must be present during the entire visit, may include other visitors.